Your call to action is the technique used to encourage your website’s visitors to perform a certain action, be it filling out an enquiry form or purchasing your product. Your call to action is vitally important to your ongoing online success, ensuring that your visitors do what you want them to do. We’ve put together some tips to help you make the most out of effective calls to action.
1. Focus on the goal in mind
Make sure you know what you want your users to do. What is your website’s objective? Whether it is filling in a form, buying a product or signing up for your newsletter, make sure you know what it is.
2. Offer incentives
Freebies and offers encourage users to do what you want them to do. If you offer a free quote or discounted rate, your rate of uptake will improve dramatically.
3. Make it easy for users to do it
Make sure the call of action is easy for users to carry out. Make the ordering or signing up process as simple as it can possibly be, enabling users to get what they want with maximum ease and minimal fuss. If you over-complicate things, you’ll lose users and business.
4. Get things moving
If you use words such as ‘call’, ‘subscribe’ or ‘now’, users feel a sense of urgency in carrying out the action and will make a decision far more quickly. If you have offers lasting for one day only or for the first x customers, users are far more likely to respond quickly and positively.
5. Location of your call to action
Make sure your call to action is prominently located, so that users can see it within three seconds of arriving on your website. Don’t put it in the middle of a load of ads or in the footer of your website where no-one will see it.
6. Font, size and colour
Pay special attention to the style of your call to action. The image needs to be large and use a darker font. Use contrasting colours and try to avoid red as it tends to signal danger and may warn people away from taking the desired action. Green, on the other hand, signals trust and ‘go’.
7. After the call to action
Once the call to action has been performed, you need to ensure that you act on it quickly and professionally. This is what will cause customers to become repeat customers. You’ve got their business, now do your best with it!
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